1. To read first

1.1 How to obtain Technical Assistance Help ?

 2. Purchase

2.1 Problems purchasing the upgrade for the lastest version of Stitcher

 3. Installation

3.1 To install a new patch, do I need to install the prior version?
3.2 Installing an upgrade or a patch, it tells me that it cannot find the previous installation.

 4. License activation

4.1 How does Stitcher’s licensing system work?
4.2 Where do I find my serial number ?
4.3 Where do I find my Hardware ID ?
4.4 How do I activate my Stitcher license ?
4.5 How to activate my software if I have no internet connection ?
4.6 To license Stitcher using FlexLM protection, how to find the HOSTID of the computer?

 5. Activation troubleshooting

5.1 My Stitcher Activation failed or I didn’t receive my Activation Key
5.2 My software has returned to demo mode
5.3 When I copy/paste the activation key, I get an Error: 1704067072
5.4 How to obtain a second license for a laptop for instance?

 6. Video tutorials

6.1 How to see the video tutorials ?

 7. General Questions

7.1 What is Stitcher?
7.2 Do I need to be very accurate when rotating my camera during the shooting ?
7.3 How many images do I need for a panorama ?
7.4 With Stitcher, do I need to enter the images in a given order ?
7.5 What is a nodal point / nodal camera?
7.6 Is a tripod completely necessary to use Stitcher ?
7.7 What tripod and head combination do you recommend?
7.8 What is lens distortion and how do I know if my images have it?
7.9 How can I handle distorted images inside of Stitcher?
7.10 Can Stitcher handle Fisheye images?
7.11 What camera and lens combination do you recommend?
7.12 What is the final output from Stitcher?
7.13 What kinds of panorama projections can Stitcher create?
7.14 What file formats does Stitcher support in Input and Output ?
7.15 What is the maximum image size Stitcher can handle?
7.16 Does Stitcher directly support Camera RAW images?
7.17 Can Stitcher work on images acquired from a flat surface such as a flatbed scanner?
7.18 Can Stitcher produce a flat 360° image rendering of a panorama without distortion ?

 8. Common usage issues

8.1 Ghosts and blurred area artefacts appear in the render.
8.2 Liquify artefacts during render
8.3 Stitcher does not stitch my fisheyes images which are not corrected
8.4 My panorama exhibits a wave distortion
8.5 The Image Strip window is not visible
8.6 My QTVR panorama does not turn 360 degrees. It stops before this.
8.7 When I click on QT Output setup for a QTVR render, I only see four codecs.
8.8 The rendered image gets a big black area in the middle.
8.9 My rendering is taking over an hour to finish. Is this normal?
8.10 Hotspots are working locally but not 'online' in my web site.
8.11 Using hotspots, I can only go from one panorama to another but cannot come back
8.12 In the QTVR player, the hotspots do not have the right geometry.
8.13 Loading a PSD file, I can only see a black image.
8.14 In the Render window, there is only the Snapshot render available.
8.15 While panning in the Stitching Window, Stitcher slows down.
8.16 When evaluating the focal length, all the images are turned upside down.
8.17 In Mac, the Stitching Window is completely white.

 9. Tips and Tricks

9.1 What is the difference between automatic, semi-automatic, Force and Manual Stitching ?
9.2 When should I use each of the different kinds of output ?
9.3 How can I keep my tripod and panoramic head from showing in my panorama?
9.4 How does the Photoshop PSD layers export work?
9.5 How can I perform image editing to improve the quality of my panoramas?
9.6 How to use the external blending software enblend ?
9.7 Problem using enblend, it seems no to work.
9.8 How to insert a logo in my panorama (at the base) ?
9.9 The last image in the panorama doesn't have sufficient overlap with first image. How can I close the panorama ?
9.10 Can I apply Adjust Focal length more than once?
9.11 How can I publish my panorama using an applet Java ?

 10. Error messages and failures

10.1 When I start Stitcher, it quits without any error message
10.2 When I start Stitcher, it quits, Error message indicates: ... ModName: atioglxx.dll
10.3 Starting Stitcher, an error message is displayed failed to create empty document
10.4 While loading a Stitcher project, an error message is displayed Error during file load. Reverting to empty document.
10.5 Stitcher refuses to load certain images
10.6 Error message : Out of memory
10.7 When I click on Render button, Stitcher quits
10.8 The render quits before the end of the process and no file is created
10.9 Error message : the file XXX is not writeable
10.10 When a QTVR is rendered, an error message is displayed Error during file save. Check that QT is not open