This problem can occur if you have typed the keys in manually instead of copy/ pasting it. It is possible that you have changed a character, or that one of them was ambiguous. It's better to cut and paste to avoid typing errors. Don't paste a space at the end and press Tab after pasting the key to be sure that the interface handles the key. Also, check that the Hardware ID has not changed. It’s possible that a motherboard upgrade or an operating system update could have changed it. In this case you should request a new key here:
http://www.realviz.com/register/request_actkey.php?language=EN
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